Vca North Portland Veterinary Hospital

Vca North Portland Veterinary Hospital is a veterinary clinic located at 3000 N Lombard St, Portland, OR 97217 (phone: +1 503-285-0462). On Google, it is rated 4.3/5 from 440 reviews. Recent reviews describe a mix of positive experiences with staff demeanor and concerns about pricing, add-on recommendations, and continuity of care.

Services

•Veterinary exams for cats (review mentions evaluation for a limp and discovery of a heart murmur and signs of liver failure)
•Veterinary visits for dogs (review mentions care for an older doodle)
•Vaccinations, including rabies vaccination
•Referrals to a 24/7 animal hospital when more advanced or continuous care is needed
•Prescription management and renewals (review mentions Carprofen)
•Bloodwork and diagnostic testing (some reviewers describe testing being outsourced)

Pricing

No published pricing information is available; several reviews describe pricing as above average and mention pressure to approve additional services or testing.

People

No individual veterinarians or staff members are named in the recent reviews.

Reviews

Google reviewers rate the clinic 4.3/5 overall from 440 reviews. Positive themes include kind and understanding interactions, a quieter/calming environment, and at least one instance where an exam fee was not charged after more serious findings were discovered during a visit. Critical themes include concerns about high costs, feeling pressured into extra expenses, rabies vaccination policies, frequent veterinarian turnover, visits tied to prescription renewals with added testing discussions, and reports that some tests were outsourced, requiring additional trips; one reviewer characterizes the clinic as more corporate in recent years and mentions a purchase by Mars Inc. in 2017.

Reviews for Vca North Portland Veterinary Hospital

Note: Showing the 5 most recent Google reviews out of 440 we track in total. Recent reviews may not be representative of overall sentiment.

Anastasia Heinmiller

3 months ago

I have had by far the best veterinary experiences at the North Portland VCA. They were always kind and understanding, and facilitated a quiet and calming environment! I recently brought my cat in for a limp but while I was there the vet discovered more concerning findings and referred me to a 24/7 animal hospital. I was extremely distressed as I thought I was bringing her in for a simple sprain, only to find out she had a heart murmur and was showing signs of liver failure. Knowing this, they did not charge me for the exam and offered a handful of options as my next steps. The only reason I take one star off is because I had a horrible experience with the hospital they referred me to and ended up having to put my sweet girl to sleep because I could not afford to hospitalize her indefinitely. I will definitely continue to come to the VCA when my next pet comes into my life, but I will do my own research before running to the nearest animal hospital.

S D

4 months ago

I was a regular from back when this was North Portland Animal Hospital, it was excellent and affordable back then. I was just brought to tears with their prices. There's real PRESSURE to sign off on extra expenses. No compassion if you can't just drop a $1,000 on a follow up office visit. Item by item, the urgent care was about the same price or a few bucks more. They will force a $103.45 rabies shot on you, even for indoor cats. They do not allow you to sign a Rabies waiver anymore. This place is 100% about profit and money. 😔 There must be high turn over, I've never seen the same vet twice. They seem to always have different faces and are somewhat interchangable.

Erik Ratcliffe

4 months ago

Friendly people, some of which have been there for a very long time. We have closer options but we make the trek out to VCA North Portland anyway. Once you find a facility that you trust, that's pretty much it. Update, a number of years later: perhaps VCA has lost its way. All I can say is since my original review was written a long time ago, this facility changed and we no longer let them care for our cats. Like too many other businesses, I have gotten the “difficulties during pandemic” blanket excuse for dropping quality of service. If the pandemic can be blamed, why are other vets fine? When it got to the point where every test, no matter how small, had to be outsourced, requiring every vet outing to become two outings, we ditched VCA NP. Our cats are now cared for by a closer, amazing vet (not owned by a large company) that does all of its own testing and has an amazing staff and we are much happier. I will no longer recommend this vet. I can’t. Maybe they have recovered from the pandemic since we left, but we won’t be finding that out.

Bill Wilson

5 months ago

Have been using this place for at least 12 years and sorry to share that they have become very corporate as of late. There seems to be A LOT of veterinarian turnover, we just don't have the same vets from one visit to the next. Today's appointment was very repulsive. Our older doodle is on pain meds(Carprofen) and we get our prescription filled at Costco. We were told that we had to see the vet to renew our prescription. At the $130 visit, they tried to do more bloodwork ($300+) and brought up other issues that we had stated we weren't concerned about as she is older. When asked plainly about the minimum number of visits needed for the prescription renewal, we were told once per year. We had just been in 5 months earlier and paid for the bloodwork at that time. I now know that we can sign a waiver and decline the additional (and optional) testing. Simply put, the corporate upselling(they were purchased by MARS INC, in 2017) is going to have me looking for a new vet.

Nicky Wyatt

6 months ago